Terms of Service

These terms are between Automotive Retail Intelligent Agents Inc.(“Avida”, “we”, “us”), 77 City Centre Drive, Suite 501, Mississauga, ON, L5B 1M5, Canada, and the business that holds an Ariaaccount (“you”). By creating an account or using Aria you accept them. If you are accepting on behalf of a dealership, you confirm you are authorised to bind it.

Aria is a tool for businesses. This is a commercial agreement, not a consumer contract.

Aria helps a dealership assemble, present and complete vehicle deals, including generating presentations, narration and video used with its customers. We may change or improve features over time. Where we plan to remove something you rely on, we will give reasonable notice.

Keep your credentials secure, and tell us promptly at avida.ariaai@gmail.com if you believe an account has been compromised. You are responsible for what happens under your accounts, including what your staff do. Accounts are for named people and are not to be shared.

This is the most important obligation in this agreement, so it is stated plainly. When you put a customer’s information into Aria, you decide what is collected and why. We hold and process it on your behalf and under your instructions.

You are responsible for:

• having the consent or other lawful basis you need to collect that information and to have us process it, including telling your customers that AI is used to prepare what they are shown;
• the accuracy of what you enter;
• responding to your own customers when they ask to see, correct or delete their information.

We will process it only to provide the service, to keep it secure, and where the law requires. How we handle it is described in our Privacy Policy.

Aria uses artificial intelligence to generate text, speech and video. AI output can be inaccurate, incomplete or unsuitable.

Nothing Aria produces is financial, legal, tax or insurance advice. You are responsible for reviewing generated material before presenting it to a customer or relying on it in a transaction, and you remain responsible for the accuracy of every figure, term and product description you put in front of your customers. Presenting generated output unchecked is your decision, not ours.

You agree not to:

• use Aria unlawfully, or to mislead a customer;
• upload information you have no right to share, or attempt to reach another dealership’s records;
• probe, disrupt or attempt to circumvent the security of the service;
• resell or rebrand the service without our written agreement, or use it to build a competing product.

We own Aria, including the software, design and documentation. You own your data — your dealership’s records, your customers’ information, and the content you supply. You grant us the limited licence needed to host and process that data in order to provide the service, and nothing more.

Aria depends on third-party providers, listed in our Privacy Policy. Their availability is outside our control, and an interruption at one of them may interrupt Aria.

We work to keep Ariaavailable and correct, but we provide it “as is”. Except where the law does not permit us to exclude them, we make no warranties that the service will be uninterrupted, error-free, or fit for a particular purpose.

To the fullest extent the law allows, neither party is liable for indirect, incidental or consequential loss, or for lost profits, revenue or data. Our total liability arising out of this agreement is limited to the fees you paid us in the twelve months before the claim.

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

You will indemnify us against claims arising from your use of Aria in breach of these terms, and from claims by your customers about information you collected or presented without the consent or accuracy you were responsible for.

You may close your account at any time. We may suspend or end access if you materially breach these terms, or where we must to comply with the law — and we will tell you why, unless we are prohibited from doing so.

On closure you may ask us to export your data. We then delete it in accordance with our Privacy Policy, except where we must retain something to meet a legal obligation.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have exclusive jurisdiction, and both parties submit to them.

We may update these terms. Where a change materially affects you we will give notice before it takes effect, and continuing to use Aria after that means you accept it.

Automotive Retail Intelligent Agents Inc., 77 City Centre Drive, Suite 501, Mississauga, ON, L5B 1M5, Canada — avida.ariaai@gmail.com.